I love visiting other facilities, seriously, if you’ll have me, I want to come tour! That moment comes though, when I look at the header on your visitor log and cringe.
It happens more often than not.
I have a golden rule I practice for all quality management systems:
Never make systems to “pass audits”. Make systems that work for your company that help it make safer/higher quality products more efficiently.
When I took on my current role, being a single person department required me to cut out the fluff otherwise the system would have been impossible to maintain.
I have never missed the fluff.
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