I love visiting other facilities, seriously, if you’ll have me, I want to come tour! That moment comes though, when I look at the header on your visitor log and cringe.

It happens more often than not.

I have a golden rule I practice for all quality management systems:

Never make systems to “pass audits”. Make systems that work for your company that help it make safer/higher quality products more efficiently.

When I took on my current role, being a single person department required me to cut out the fluff otherwise the system would have been impossible to maintain.

I have never missed the fluff.


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